{"id":1464,"date":"2026-04-21T21:49:57","date_gmt":"2026-04-21T21:49:57","guid":{"rendered":"https:\/\/www.krugheribrent.rs\/general-terms-of-use\/"},"modified":"2026-04-21T21:49:59","modified_gmt":"2026-04-21T21:49:59","slug":"general-terms-of-use","status":"publish","type":"page","link":"https:\/\/www.krugheribrent.rs\/en\/general-terms-of-use\/","title":{"rendered":"General terms of use"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"1464\" class=\"elementor elementor-1464 elementor-745\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-fe45b16 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"fe45b16\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-7a4b3c6\" data-id=\"7a4b3c6\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-44df179 elementor-widget elementor-widget-menu-anchor\" data-id=\"44df179\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"menu-anchor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-menu-anchor\" id=\"opsti-uslovi-koriscenja\"><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fb59aaf elementor-widget elementor-widget-heading\" data-id=\"fb59aaf\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Terms of use and sale<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-52cd31a elementor-widget elementor-widget-text-editor\" data-id=\"52cd31a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>These conditions of use and sale are valid for the sale of products from the sales range of Krugher i Brent doo, Riti\u0161evo brewery with headquarters in ul. Petru Albu 20, Riti\u0161evo (hereinafter referred to as Trgovac) via the website www.krugheribrent.rs Only adults can use the website. By sending an order, the user becomes a Customer<\/p>\n<p>MERCHANT DATA<\/p>\n<p>Trade through the website www.krugheribrent.rs is carried out by DOO Krugher i Brent, Riti\u0161evo brewery with headquarters in Riti\u0161evo, ul. Petru Albu 20 PIB 100910800; mb.08235414, e-mail office@krugheribrent.rs Phone 013827047<\/p>\n<p>INTELLECTUAL PROPERTY<\/p>\n<p>All content on https:\/\/www.krugheribrent.rs represents the intellectual property of the Merchant and the owner of the website (images, texts, etc.) or of third parties from whom the Merchant has obtained consent for use.<\/p>\n<p>Any use of any part and content of this website for commercial or other purposes without express prior written consent issued by the website owner is prohibited.<\/p>\n<p>Unauthorized use will be considered a violation of the copyright of the Website Owner and is subject to the initiation of all procedures to the full extent of the law.<\/p>\n<p>PRICES<\/p>\n<p>Prices for products are expressed in dinars with value added tax of 20% included.<\/p>\n<p>The merchant reserves the right to change the current prices at any time.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a5e2f8f elementor-widget elementor-widget-heading\" data-id=\"a5e2f8f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Terms of purchase<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1a5069d elementor-widget elementor-widget-text-editor\" data-id=\"1a5069d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>-Minimum order is 10 bottles of your choice, for delivery via courier service<br \/>(The number of bottles ordered must be divisible by 10)<\/p>\n<p>-Minimum order is 20 bottles of your choice for free shipping<br \/>(The number of bottles ordered must be divisible by 20)<\/p>\n<p>PURCHASE PROCEDURE<\/p>\n<p>The purchase of products sold through the website www.krugheribrent.rs\/online-prodaja\/ can be done by choosing the delivery method and filling out certain forms on the website. The customer enters the required data (name, surname, address, contact phone number, e-mail), which will be stored in accordance with the law and the Merchant&#8217;s privacy policy.<\/p>\n<p>By placing an order, the Buyer accepts these Terms of Use and Sale. It will be considered that a contract between the Trader and the Buyer has been concluded with the confirmation of the order by the Merchant.<\/p>\n<p>The contract is in the Serbian language.<\/p>\n<p>After sending the order by the Customer, the order processing begins and the customer receives a confirmation. to the e-mail address he provided<\/p>\n<p>In case of any ambiguities or problems related to the order, the Merchant will contact the Customer without delay.<\/p>\n<p>This type of trade is distance trade in accordance with the law.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b2bfae5 elementor-widget elementor-widget-menu-anchor\" data-id=\"b2bfae5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"menu-anchor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-menu-anchor\" id=\"uslovi-dostave\"><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ed35694 elementor-widget elementor-widget-heading\" data-id=\"ed35694\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Delivery terms<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e889898 elementor-widget elementor-widget-text-editor\" data-id=\"e889898\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>FREE delivery is available on the territory of cities and municipalities:<br \/>Vr\u0161ac, Alibunar, Pan\u010devo, Kova\u010dica, Belgrade, Zrenjanin and Novi Sad.<\/p>\n<p>Delivery on the territory of Belgrade is on Tuesdays and Fridays.<br \/>on the territory of Kova\u010dica, Zrenjanin and Novi Sad on Thursdays.<br \/>On the territory of Vr\u0161ac, delivery is possible every day<\/p>\n<p>If there is a change in schedule, the customer will be informed in a timely manner<\/p>\n<p>On the territory of the whole of Serbia, delivery is made via the courier service BEX, and the costs according to the price list of the BEX service are borne by the buyer of the price list<\/p>\n<p>The delivery price will be shown in the order confirmation, so that the customer has an overview of all costs<\/p>\n<p>The weight of a box of 10 bottles is up to 10 kg<\/p>\n<p>The weight of a box of 20 bottles is up to 20 kg<\/p>\n<p>Picking up the shipment<br \/>Couriers of the BEX courier service (an external company that delivers goods for us) bring the parcels to the delivery address in the period from 08:00 to 16:00. Please ensure that during that period there is a person at the address who can collect the shipment. When picking up the shipment, you need to visually inspect the package to make sure there are no visible damages. If you notice that the transport box is significantly damaged and you suspect that the product may be damaged, refuse to receive the shipment and notify us immediately, by calling the number 013827047 or via email office@krugheribrent.rs<\/p>\n<p>If the shipment is apparently undamaged, feel free to collect the shipment and sign the courier&#8217;s address book. The courier tries to deliver each shipment twice. The usual practice is that if the courier does not find you at the address, he calls you on the phone number you left when creating the order and arranges a new delivery date. If he still does not find you at the address, the shipment will be returned to us. Upon receipt of the shipment, we will contact you in order to establish the reason for non-delivery and agree on resending.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c196694 elementor-widget elementor-widget-heading\" data-id=\"c196694\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Payment method<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ff093be elementor-widget elementor-widget-text-editor\" data-id=\"ff093be\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Currently it is only possible<br \/>1 Payment by cash on delivery<br \/>The invoice will be delivered to the Customer when the order is delivered<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-105de1a elementor-widget elementor-widget-menu-anchor\" data-id=\"105de1a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"menu-anchor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-menu-anchor\" id=\"politika-privatnosti\"><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-42548da elementor-widget elementor-widget-heading\" data-id=\"42548da\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Privacy Policy<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-78b5e09 elementor-widget elementor-widget-text-editor\" data-id=\"78b5e09\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Krugher and Brent Brewery is committed to protecting all information it collects and stores about you. Users of our site agree that their data will be used in accordance with this Privacy Policy. Krugher and Brent Brewery collects a minimum amount of information about you in order to provide quality service. The privacy policy indicates all processes that may result in the collection of data about you. Your visit to our site gives us the right to collect the aforementioned information.<\/p>\n<p>Krugher and Brent Brewery can collect all the information you send us depending on the type of form you fill out, including name, address, phone number, e-mail address, as well as other data you can leave on the site. Other information that may be required in accordance with the changes indicated on the site.<\/p>\n<p>Krugher and Brent Brewery uses the collected information primarily for the purpose of processing the requests of users and site visitors. All standard precautions are taken to prevent unauthorized access to this data. Users may be required to verify their identity at a later date to ensure account information is complete.<\/p>\n<p>Krugher and Brent Brewery may occasionally send a newsletter to the primary contact e-mail, and users have the option to unsubscribe from this mailing list.<\/p>\n<p>Krugher and Brent Brewery does not share any user information with third parties, except for your data required for express delivery. Krugher and Brent Brewery may use the information in order to maintain contact with users and inform about the development of our business. In this case, users have the option to unsubscribe from the mailing list. If at some point in the future we are forced to disclose the collected information to a third party (eg government authorities), the user will be informed about this and give his consent.<\/p>\n<p>Krugher and Brent Brewery may occasionally disclose general information to third parties &#8211; for example, the number of site visitors who filled out an online application, but will never include information that could identify individuals, people who filled out the said form.<\/p>\n<p>Krugher and Brent Brewery guarantees that it strictly implements all standard security measures protecting the personal data collected from its users. This includes but is not limited to: access to personal data with a password, limited access to sensitive data, encrypted transfer of sensitive data sent by users to Krugher and Brent Brewery registration forms, ordering etc. However, there may be safety-related lapses beyond Krugher and Brent Brewery&#8217;s control. By deciding to provide personal information to Krugher and Brent Brewery, the user understands and agrees that the security, integrity and privacy of his data cannot be 100% guaranteed. Krugher and Brent Brewery reserves the right to modify this Privacy Policy at any time. Any change becomes valid after its publication on the website https:\/\/www.krugheribrent.rs<\/p>\n<p>The user undertakes to periodically read this privacy policy in order to be aware of any changes to it. If the user continues to use the website and services of Krugher and Brent Brewery after any new version of the privacy policy, it is understood that he has accepted it as valid.<\/p>\n<p>Minors cannot use the website https:\/\/www.krugheribrent.rs<\/p>\n<p>NOTE:<\/p>\n<p>By placing an order, by clicking on the ORDER button, you agree to the terms of use and sale<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9deb1a7 elementor-widget elementor-widget-heading\" data-id=\"9deb1a7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">COMPLAINTS<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7cab33a elementor-widget elementor-widget-text-editor\" data-id=\"7cab33a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>STATEMENT OF WITHDRAWAL FROM A DISTANCE SALE CONTRACT<\/p>\n<p>In accordance with the current Law on Consumer Protection (Sl.gl.RS no. 62\/2014), the form of the declaration of withdrawal from the contract is submitted to the e-mail address office@krugheribrent.rs or to the address of the company<\/p>\n<p>Krugher and Brent doo<br \/>Peter Alba 20<br \/>26331 Ritishevo<br \/>013827047<\/p>\n<p>The consumer has the right to withdraw from the contract concluded at a distance, i.e. outside the business premises by means of a withdrawal from the contract if it is sent to the trader within 14 days from the day when the goods arrived in the country of the consumer, i.e. a third party designated by the consumer who is not the carrier. Therefore, the first day of the term is the day after the consumer has received the goods<\/p>\n<p>In case of withdrawal from the contract, the consumer has the right to a refund or exchange for another product.<\/p>\n<p>By withdrawing from the contract, you are released from all obligations, except for the obligation to pay the costs related to sending the goods that are returned due to the withdrawal from the contract<\/p>\n<p>The products must be undamaged, unused and in the original packaging, the original invoice and the cancellation form must be attached.<\/p>\n<p>The consumer may, within 14 days from the date of concluding a distance contract or a contract concluded outside the business premises, withdraw from the contract without giving any reason.<\/p>\n<p>The declaration of withdrawal from the contract produces a legal effect from the day it is sent to the merchant.<\/p>\n<p>If the consumer exercises the right to withdraw from the contract, it is considered that the contract has not even been concluded and the obligations stipulated in Articles 34 and 35 of this law arise.<\/p>\n<p>The merchant is obliged to return to the consumer the amount paid by the consumer under the contract without delay, and no later than within 14 days from the day of receipt of the declaration of withdrawal.<\/p>\n<p>In the case of a contract for the sale of goods that is concluded outside the business premises or at a distance, the trader is obliged to return to the consumer the funds he paid under the contract when he receives or takes over the goods that he delivered to the consumer based on the contract, that is, when he receives proof that the consumer sent the goods to the trader, regardless of which of those actions the consumer took first.<\/p>\n<p>The trader has the right to refuse a refund or exchange for another product if he determines that the goods were not returned in the condition in which they were delivered due to the consumer&#8217;s inadequate handling of the same.<\/p>\n<p>The consumer is solely responsible for the reduced value of the goods that occurs as a result of handling the goods in a way that is not adequate, i.e. exceeds what is necessary to establish the nature, characteristics and functionality of the goods.<\/p>\n<p>The direct costs of returning the goods are borne by the consumer, except in cases where the consumer receives a defective or wrong product from the trader. The data entered by the consumer in the form on the withdrawal from the contract concluded at a distance, are used exclusively for the purpose of recording changes in the circulation of goods and the company doo Krugher i Brent pivara will not use them for other purposes. If the consumer decides to exchange the purchased product for another product, this right can be exercised in accordance with the conditions of purchase highlighted on the website https:\/\/www.krugheribrent.rs<\/p>\n<p>The consumer has the right to withdraw from the contract before sending the shipment, but must first be informed by phone whether the shipment has already been sent.<\/p>\n<p>You can download the contract cancellation form here<\/p>\n<p>FINAL PROVISIONS<\/p>\n<p>The provisions of the laws in force in the Republic of Serbia will be applied to all issues related to the purchase and sale of goods through the website https:\/\/www.krugheribrent.rs\/online-prodavnica\/ that are not governed by these Terms of Use and Sale.<\/p>\n<p>The parties to the contract will try to resolve all potential disputes amicably, and if this is not possible, such a dispute will be resolved before the competent court in Vr\u0161ac.<\/p>\n<p>The merchant reserves the right to change these conditions of use and sale without prior notice, with publication on the website https:\/\/www.krugheribrent.rs<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Terms of use and sale These conditions of use and sale are valid for the sale of products from the sales range of Krugher i Brent doo, Riti\u0161evo brewery with headquarters in ul. Petru Albu 20, Riti\u0161evo (hereinafter referred to as Trgovac) via the website www.krugheribrent.rs Only adults can use the website. By sending an [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"site-sidebar-layout":"no-sidebar","site-content-layout":"page-builder","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-1464","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>General terms of use - Krugher &amp; Brent<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.krugheribrent.rs\/opsti-uslovi-koroscenja\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"General terms of use - Krugher &amp; Brent\" \/>\n<meta property=\"og:description\" content=\"Terms of use and sale These conditions of use and sale are valid for the sale of products from the sales range of Krugher i Brent doo, Riti\u0161evo brewery with headquarters in ul. Petru Albu 20, Riti\u0161evo (hereinafter referred to as Trgovac) via the website www.krugheribrent.rs Only adults can use the website. 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